Guarantee

Guaranteed products from R.I.P.A.S.
in Cassola

R.I.P.A.S. guarantees restoration of guaranteed goods through repair, replacement or, where those are simply not possible, a refund of the price paid.
The warranty is valid only if the assembly instructions supplied by us have been scrupulously observed and if the product returns intact in all its parts without unauthorised tampering.
The recognised guarantee times vary according to the type of product, as our company deals with new, overhauled and repaired products:
  • new products: 1 year
  • overhauled/used products: 1 year
  • custom operations or repairs: 6 months
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Guarantee stamp

On all inspected items, the sector manager will put a stamp showing the month and year of sale.
The stamped date will have the value of a guarantee which will expire mandatorily at the end of the 12TH MONTH. A lack of hallmark, counterfeiting or partial cancellation of the date will invalidate the guarantee. The products under warranty will always and in any case be accepted with RESERVE OF VERIFICATION.
The technical service will ensure the admissibility of the guarantee for items directly reconditioned by R.I.P.A.S. while, for all the others, it will be necessary to wait for the manufacturer's evaluation for recognition.
The customer must be authorised in advance to return under warranty by completing the FORM containing all the necessary data, above all: the date of purchase, the purchase document number and the defect found; this form must always be attached to each returned item.
The guarantee covers only replacement of parts recognised as defective; labour costs, consumables and all accessories replaced during assembly of the spare part will therefore not be recognised.
For information on the assembly of overhauled and new spare parts, or to identify the faulty part to be replaced, a technical service is available at our office to provide useful advice and instructions to facilitate the work.
We offer guaranteed products and installations on board your vehicle – contact us for info or quotes
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